Privacy policy

Effective Date: March 18, 2021

At Pickler, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Pickler.ca, use our services, or make a purchase from us. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

  • Personal Information: We may collect personal information that you voluntarily provide to us when you register on the website, make a purchase, subscribe to our newsletter, or contact us. This may include your name, email address, phone number, shipping address, billing information, and any other information you choose to provide.
  • Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, access times, and pages viewed. We may also collect information through cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders, including sending you emails to confirm your order status and shipment.
  • To communicate with you, respond to your inquiries, and provide customer support.
  • To send you promotional materials, newsletters, and other marketing communications.
  • To improve our website, products, and services by analyzing user behavior and preferences.
  • To prevent fraudulent transactions and protect the security of our website.
  • To comply with legal obligations and enforce our policies.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, and marketing assistance.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

5. Your Rights and Choices

  • Access and Correction: You have the right to access and update your personal information by logging into your account or contacting us directly.
  • Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe link in the email or contacting us at support@pickler.ca. Please note that you may still receive transactional emails related to your orders.
  • Data Deletion: You can request the deletion of your personal information by contacting us at support@pickler.ca. Please note that we may need to retain certain information for legal or business purposes.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

7. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically.